Tuesday, May 27, 2008

The Customer is Always Right: Building and Teaching Client Relationship Skills

The Customer is Always Right: Building and Teaching Client Relationship Skills

“Customer relationships are an "evergreen" concern. As technology evolves and our overall style of interaction with clients changes over time, and as our positioning in our markets and stakeholder groups requires ever more attention, we need diligence in forging and maintaining productive customer relations.”

Where and When:
Thursday June 5th 2008
Delta Bow Valley, Downtown Calgary
209-4th Avenue SE
In the Conservatory on the 2nd Floor
7:00 a.m. – 9:30 a.m.
Doors open 7:00 (breakfast served at 7:30)

Tickets: $30 for CASLIS members $35 for non-members
RSVP to: leeanne.morrow@ucalgary.ca by Friday May 30th
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Leeanne Morrow
Librarian for ISEEE and Engineering
Libraries and Cultural Resources
University of Calgary
Gallagher Library, ES 180
Phone: 403.220.8953
Email: leeanne.morrow@ucalgary.ca